Rates You Can Trust

Services

Rates & How We Bill

rates

My rates are not the cheapest, nor are the rates the most expensive; I am right in the middle. I have seen my “competition” charge anywhere from $40 per hour up to $225 an hour! “Affordable” is relative in regards to the rates., and keep in mind that you are not purchasing a product off the store shelf; you are paying for a very personalized, technical, experienced service.

Computer Rates

Rate Info

$100 per hour – Broward, Palm Beach, Miami-Dade County, and remotely throughout the world • There is a minimum charge for one hour. 

However, I may require a two-hour minimum visit depending on how far away you live from me. 

After the first hour, I bill in 15-minute increments.

For example, in terms of the billing process, if I were there for an hour and 15 minutes, it would be about $125; for an hour and 30 minutes, about $150; for an hour and 45 minutes, about $175, etc.

As long as I can identify the problem, there is a charge. For example, if I diagnose your computer and find out that your hard drive, motherboard, or video card has failed, but you need to go out and buy the part, there is still a charge for providing you that visit answer.

Depending on if I run into major problems or think something is taking too long to accomplish, I will take off time from my visit and the bill; but this is discretion.

My rates are not the cheapest, nor are they the most expensive; I am right in the middle. I have seen my “competition” charge anywhere from $40 per hour up to $225 an hour! “Affordable” is relative, and keep in mind that you are not purchasing a product off the store shelf; you are paying for a very personalized, technical, experienced service. That specialized service will vary greatly from person to person with their knowledge and expertise. 

How I conduct business with Matt’s PC & Mac Computer Service is to resolve as many issues as I can within the given hourly time frame. That means if you have multiple devices, I multitask and work on several computers at once to provide you with the best bang for the buck! 

Binary Billing Rates

More Rate Info

  • Complete/Full payment is required at the time of service
  • Acceptable forms of payment are either cash, bank check, or credit card via PayPal, Apple Pay, Venmo, or Zelle
  • Improper payment (not paying all monies owed) or bouncing checks will result in NO warranty, with all work null and void
  • Invoices are provided upon request within 24 hours of service. They are either given after the service is complete (instant invoices via printouts) or I can always email you the invoice as well. 
  • My invoice will either be a Microsoft Excel spreadsheet or an Adobe Acrobat file. Likewise, the invoice includes the total cost of service, payment type, many various notes, and any pending issues that may be present for the next visit.

    Referral Rewards Program

    Even More Rate Info

    Everyone wants something for nothing, right? I couldn’t agree more! I show my loyal customers that I am grateful and appreciative whenever someone refers to a friend, family member, or co-worker. Therefore, I am proud to offer my Matt referral service for any existing or new customers. Here is how it works:

    • Recommend me to someone else by name
    • That person gets in contact with me
    • That individual chooses to use my computer services
    • You get rewarded

      Rewarded, how, you may ask? Here is what is required from the referral.

      They must mention your name at the time of service.

      They must use my services for at LEAST 2 hours of service.

      Once this is accomplished, you will receive one hour (or more depending on their situation) of my time for free!

      Yet, there are two exceptions to always receiving free time.

      It is one time per new person – not every visit to the referral.

      They must use my service – if they call me and never use my services, you will not receive free time.

      Also, you can mention me and my computer services to as many new people as you want and still qualify to get one free hour per person. 

      Plus, you can even never have used my services before and still get free hours of service! 

      Just refer me to one of your friends, family, or colleagues and get free service from merely mentioning my computer consulting services! 

      I had one customer who referred me out to eight different people and never had to pay for my technical services due to this very reason!